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NOIR FOLIO
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Privacy Policy

Last updated:

We collect as little as we can: only what we need to sell you a theme, support it and, if you ask, tell you about new releases. We never sell your data.

1. Who we are

Noir Folio (noirfolio.com) is operated by Noir Folio, Serbia. We are the controller of the personal data described here. You can reach us at privacy@noirfolio.com.

2. What we collect

  • Purchases. Your name, email address, country and billing details, processed by our payment provider, [Payment provider]. We never see or store your full card number.
  • Support. What you send us when you ask for help, such as your email, your site address and screenshots.
  • Newsletter. Your email address, only if you subscribe.
  • Usage. Aggregate visit statistics, such as pages viewed and referring sites, and standard server logs (IP address, browser type, time of request) kept for security.

3. How we use it

To deliver your theme files and licence, send update notices for themes you own, answer support requests, send the newsletter you signed up for, keep the site secure, and meet our accounting and tax obligations.

Under the EU General Data Protection Regulation and the Serbian Law on Personal Data Protection we rely on: contract for purchases, delivery and support; consent for the newsletter, which you can withdraw at any time; legal obligation for invoices and tax records; and legitimate interest for security logs and aggregate statistics.

5. Who we share it with

Only with service providers that help us run the studio, under data processing agreements: [Payment provider] for payments and invoicing, [Email provider] for the newsletter, Vercel for the website and [Analytics tool] for statistics. Some of them may process data outside your country; where that happens, we rely on adequacy decisions or standard contractual clauses. We share data with authorities only when the law requires it.

6. How long we keep it

Purchase records: as long as accounting law requires. Support emails: up to 24 months after the conversation ends. Newsletter: until you unsubscribe. Server logs: up to 30 days.

7. Cookies and analytics

noirfolio.com uses only cookies that are needed for the site and checkout to work. Our statistics are collected without tracking cookies and without building profiles of individual visitors. The checkout is run by [Payment provider] and follows its own cookie policy.

8. Your rights

You can ask us to access, correct, delete or export your data, to restrict or object to how we use it, and you can withdraw consent at any time. Write to privacy@noirfolio.com and we will answer within 30 days. You also have the right to complain to a supervisory authority: in Serbia, the Commissioner for Information of Public Importance and Personal Data Protection; in the EU, the data protection authority of your country.

Our themes are not directed at children under 16, and we do not knowingly collect their data.

9. Changes and contact

If we change this policy, we will update the date at the top of this page and email customers about any significant change. Questions: privacy@noirfolio.com.